Terms & Conditions / Privacy Policy

Terms and Conditions

You agree that you will:
– Use this website in accordance with these terms and conditions and will not use this website for any unlawful purpose
– Only use this website for your personal and non-commercial use
– Not violate or attempt to violate the security of the website, nor violate any right of Ozsarms.
– By accessing or using this website, you will be deemed to have read, understood and accepted the terms and conditions of this Legal Terms of Use.
Your use of this website does not constitute a binding agreement to purchase Ozsarms’ products and services. In addition to these terms and conditions, if advice or recommendations are given, these should be understood as non-binding.
By registering with us at Ozsarms, you are providing honest, truthful, most recent up to date information. If you falsify any personal information including your identity on your account you are committing fraud and will be subject to legal action by Ozsarms.
Sale of Products
To be eligible to purchase products on this website, under law you must be the owner of a valid debit or credit card and be the direct purchaser of the goods. Once your product has been delivered at your address, you are held liable for these goods. There are no warranties included in your purchase at Ozsarms. Should your product break, be stored incorrectly, or choose not to use the products ordered in a timely manner Ozsarms is not deemed responsible. Products that are available on our site are subject to availability and price changes by suppliers and are updated without notification.
Shipping Policy
All orders are delivered via Express delivery. If you would like somebody to accept the delivery on your behalf, please ensure they are authorized to do so by providing them with written permission or by having them display confirmation that they live at the delivery address. Once your Parcel is dispatched, you will be notified via email with your unique Tracking number and Delivery details.
Refund Policy
If your product was never delivered we will provide you with 100% refund of your order. This refund is excluded if you incorrectly provided contact and/ or shipping address details. It is important to confirm during the ordering process that you have correctly inputted this information. If an item is defective, you must notify us within 7 days of us dispatching the order, or you will be deemed to have accepted the goods. We will not refund or exchange items for change of mind. We will not refund or exchange items if delivery was made by Post and items were not received on your end. We will not refund items if you are unhappy with the results.
Missing or Damaged Return Policy
Products purchased from Ozsarms are fully covered by shipping insurance. In an unforeseen circumstance your order is damaged or lost in transit please contact us, and provide a complete detailed description of what has occurred, photo of the damaged product, along with your name and contact details. We will make it a priority to rectify the issue as soon as possible.
We will not refund or exchange items for change of mind. We will not refund or exchange items if delivery was made by Post and items were not received on your end.
Personal Use
The products that you purchase from our website are for your personal use only. You may not share, sell, or resell any products received from us.
User & Consumer Engagement
Ozsarms monitors all communications that are trafficked throughout our website site and social media pages. We have the discretion to remove any content that is viewed repugnant, invasion of privacy, threatening, defamatory, or illegal from public viewing. Additionally, Ozsarms reserves the right to block or remove individuals from any communications from our company if any of the above is violated.

Privacy Policy

This Privacy Statement explains how Ozsarms (OZ) deals with privacy issues in providing products through the Ozsarms website at www.ozsarms.is (“the Website”).
By using or accessing the Website, you consent to our privacy practices as disclosed in this Privacy Statement.
OZ collects personal information about you to:
  1. process your order for products or services purchased through the Website (“Products”);
  2. arrange postage of Products;
  3. contact you in response to a query or feedback from you; and
  4. enable more efficient browsing of the Website.
    1. Collection of personal information
      1. In the course of providing Products to you, OZ may collect personal information about you, including:
        1. your name
        2. your address;
        3. your email address; and
        4. credit or debit card details
      2. Credit or debit card details are:
        1. collected by payment gateway; and
        2. then automatically removed from OZ’s computer system daily
      3. Usually we collect personal information directly from you, from data you input through the Website, including via:
        1. the registration form on the Website;
        2. the sponsorship form on the Website;
        3. electronic mail subscription forms on the Website;
        4. information you provide through participation in any aspect of the Website, including the “wish list” feature and the Supplement Blog; and
        5. online payment gateways
      4. Personal information can also be collected through cookies and usage tracking (see below).
    1. Use and disclosure of personal information
      1. We may use or disclose your personal information:
        1. in providing Products to you;
        2. to contact you to discuss the Products or orders for Products generally, or in response to a query or feedback from you;
        3. to forward direct marketing material such as newsletters or special offers.  (You can opt out of receiving direct marketing material and OZ does not ever rent, sell or lease customer lists to third parties.); and
        4. to carry out administrative functions associated with the provision of the Products, such as processing payments.
      2. Material posted to the Website by you, including comments to any blog post, will be accessible by members of the general public who visit the Website.
      3. OZ will not otherwise give, sell, trade or disclose any of your personal information to a third party unless:
        1. you have provided us with your consent; or
        2. we are required to do so by law.
    1. Cookies and Usage Tracking
      1. OZ may use small text files called “cookies”:
        1. to enable more efficient browsing of the Website
        2. to keep you logged in to the Website as you move from page to page;
        3. for statistical purposes, such as to determine which pages our visitors view most often, and to provide a better browsing experience.
        Cookies are stored on your computer until they are deleted.  Your browser settings may be adjusted to refuse cookies from the Website.  However, please note that this may effect your browsing experience.
    1. Links to other websites
      The Website may contain links to other websites.  OZ is not responsible for the privacy practices or the content of linked websites.
    1. Main consequences of failing to provide personal information
      If you elect not to provide your personal information, we may not be able to provide you with a complete and adequate service.  In particular, we may not be able to process your payment for an order of Products if you do not provide sufficient personal information, or your order may be delayed.
    1. Access and correction
      You can check the information that we hold about you by accessing your account details upon logging in.  If you find any inaccuracies, you can ask us to update or delete your personal information, which we will do promptly.